Frequently Asked Questions

Molecular hydrogen (H₂) inhalation is a modern, non-invasive wellness practice. Our devices generate pure hydrogen gas, which you inhale through a comfortable nasal cannula. It's quiet, simple, and designed to fit into your daily routine.

Hydrogen gas has an excellent safety profile across all reviewed clinical studies. No serious adverse effects have been reported in any clinical trial, regardless of delivery method. H₂ concentrations used in our devices are well below any safety thresholds. Japan has approved H₂ inhalation as Advanced Medical Treatment for specific conditions.

A typical inhalation session lasts between 30 and 60 minutes. Many users incorporate it into their morning routine, during reading or work, or as an evening wind-down. Our devices include a built-in timer for convenience.

Absolutely. The devices are designed to be ultra-quiet. You can read, work, meditate, watch TV, or simply relax during your session. The nasal cannula is lightweight and comfortable.

Our devices are generally suitable for adults. For children or adolescents, use should only take place after consulting a doctor.

Several times a week or even daily, depending on your needs — particularly if the focus is on recovery or well-being.

Many people experience a sense of relaxation and clarity during or shortly after use. Effects may vary from person to person.

Yes, it’s ideal as a complement to exercise, wellness, or other restorative activities.

Consistency is key — many start with several sessions a week.

It’s flexible: in the morning for focus and energy, or in the evening for relaxation and recovery.

The Hydration S 900 Plus has a total flow rate of 900 ml/min (H₂ 600 ml/min + O₂ 300 ml/min) and is our compact home device designed for personal use. The Hydration S 3000 Pro has a total flow rate of 3,000 ml/min (H₂ 2,000 ml/min + O₂ 1,000 ml/min) and is our professional-grade device with dual-user capability, built for wellness centers, spas, and clinics. Both produce medical-grade hydrogen purity (≥99.99%).

We recommend using distilled or purified water for optimal device performance and longevity. The Hydration S 900 Plus has a built-in reservoir, while the Hydration S 3000 Pro also features a built-in reservoir.

Maintenance is minimal. Regular tasks include refilling the water reservoir, occasional cleaning of the cannula, and periodic replacement of consumable parts as described in the user manual. Our support team is always available to help.

You can request a quote or place an order through our contact form. We'll get back to you with pricing, availability, and shipping details for your region.

Yes, we ship to most countries worldwide. Shipping times and costs vary by destination. Please contact us for specific details about your location.

Yes, all Hydration devices come with a manufacturer warranty. Please contact us for detailed warranty terms and conditions.

Absolutely. The Hydration S 3000 Pro is specifically designed for professional environments. It supports dual-user operation, making it ideal for couples treatments or high-volume sessions. We provide full onboarding and marketing materials.

Yes, we support professional partners with training on device operation, client communication, integration into existing service menus, and marketing materials including flyers and digital assets.